Our Story,
Your Growth.

We believe great marketing starts with something real — connection.

Select Experience Marketing was founded on a simple idea: that storytelling, when grounded in strategy, has the power to transform how people experience brands. We help organizations communicate with authenticity, purpose, and measurable impact — so they can build trust, loyalty, and long-term growth.

Our mission is to make marketing free real.

Our team works with tourism destinations, lifestyle brands, hospitality groups, and purpose-driven organizations across Canada and beyond — helping them connect with their audience and grow with clarity.

Our Story

After decades of combined experience across brand development, digital marketing, and experiential design, we saw a gap in the market: agencies often delivered campaigns that looked good but didn’t connect.

So we built something different — an agency that blends creativity, community, and accountability. We believe success is found at the intersection of emotion and evidence — where story meets data, and strategy meets soul.

Our Work Is Guided by Three Simple Truths

We use a proven framework to guide every project from insight to impact and are rooted in building brand momentum and sustainable growth.

Truth One

Clarity

You’ll always know what we’re doing, and why. We remove guesswork with strategy, frameworks, and measurable goals.

Truth Two

Quality

Every deliverable is polished, intentional, and built to last. We treat your brand like our own.

Truth Three

Story

Story isn’t decoration- it’s direction. We turn your values into marketing that moves people.

Our Approach

Through our structured Wayfinder Framework, we help you define your goals, align your messaging, and build systems that scale. From first impression to long-term growth, we make your marketing both strategic and sustainable.

Every project we take on — whether a single campaign or a long-term partnership — moves through these steps, ensuring that creativity is grounded in insight, and that every action supports a measurable goal.

Strategy & Research We uncover insights and roadmaps that set you apart from competitors.
Content & Storytelling Copywriting, email, and campaigns that make customers feel connected.
Media & Growth Organic + paid strategies that drive ROI and build communities.
Web & Experience Website design, landing pages, UX improvements that turn clicks into customers.
Communications & PR Clear, consistent messaging that builds trust and reputation.

Our Values

Integrity. Respect. Community. Sustainability. Innovation.

Our values shape how we work and who we work with. We partner with clients who share our belief that growth is about more than metrics — it’s about impact and connection.

What makes us Different?

  • We don’t believe in generic marketing plans or vanity metrics.
  • Our approach is human, data-informed, and collaborative. We take the time to understand your story, your challenges, and your community — then build a strategy that fits your purpose, not just your budget.
  • You’ll never hear buzzwords for the sake of it — just honest strategy, creative thinking, and meaningful results.

Meet the Select Experience team of people

Our team are exerienced experts at what they do – and more importantly they are real people you can connect with to help your venture grow.

Chris Sutton

Strategy & Finance

Stephanie Heins

Content & Storytelling

Matthew Ton

Design & Web

Nik Muryn

SEO Specialist

Natasha Regard

Media & Growth

Pete Bracey

Web & UX

Ready to share your story?

Book a Discovery Call or explore our work to see what’s possible.

Book a Discovery Call
See Our Work

Terms & Conditions of Use for Select Experience Marketing

Last Updated: October 16 2025

Welcome to Select Experience Marketing (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website (selectexperiencemarketing.com) and any related services. By accessing or using our site, you agree to these Terms.

  1. Use of the website
  • You may use the website solely for lawful, informational, and non-commercial purposes in compliance with these Terms.
  • You must not use the site in any way that violates applicable laws or rights (e.g. intellectual property, privacy, defamation).
  1. Intellectual property / content
  • All content on the website (text, graphics, logos, images, code) is owned or licensed by us.
  • You may view, download, or print pages for your personal, non-commercial use only.
  • You may not copy, distribute, republish, modify, or use for commercial purposes without express written permission.
  1. Submissions / user content
  • If you submit content (e.g. messages, feedback, form entries), you warrant that:
    • You own or have rights to provide that content
    • It does not infringe any third-party rights
  • You grant us a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, publish, translate, distribute, or otherwise exploit the content in any medium, consistent with our Privacy Policy.
  1. Disclaimer & no warranties
  • The website and its content are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory or otherwise (e.g. merchantability, fitness for a particular purpose, non-infringement).
  • We do not guarantee accuracy, completeness, or suitability. We are not liable for errors, omissions, or interruptions.
  1. Limitation of liability
    To the maximum extent permitted by law, neither we nor our affiliates, officers, agents, or employees will be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of (or inability to use) the site or services, even if advised of the possibility of such damages.
  2. Third-party links / services
    The website may contain links to third-party sites or services. We do not control them and are not responsible for their content, policies, or practices. Use them at your own risk.
  3. Governing law and jurisdiction
    These Terms are governed by the laws of British Columbia and Canada, without regard to conflict-of-law rules. You agree to submit to the exclusive jurisdiction of BC courts for any dispute arising from these Terms or your use of the website.
  4. Severability & entire agreement
  • If any provision is held invalid or unenforceable, the remainder of the Terms remains in full force.
  • These Terms and the Privacy Policy represent the entire agreement between you and us regarding the website and supersede all prior understandings.
  1. Amendments
    We may update these Terms from time to time. The “Last Updated” date will reflect the revision. Your continued use after changes indicates acceptance of the updated Terms.
  2. Contact Information
    If you have questions about these Terms, please contact us at:
    Email: info@selectexperiencemarketing.com 
     Address: 8988 Pemberton Meadows Road Pemberton, BC V0N 2L2


Privacy Policy for Select Experience Marketing

Last Updated: Oct 16th, 2025

  1. Introduction
    Select Experience Marketing (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information on our website and in our services, consistent with British Columbia’s Personal Information Protection Act (PIPA). OIPC British Columbia+2cmlawyers.ca+2

By using our website or providing personal information to us, you consent to the practices described here. If you do not agree, please do not use our site or provide your details.

  1. What personal information we collect
    We may collect the following types of personal information:
  • Contact information: name, email address, phone number, mailing address
  • Business / professional details: position, organization, website
  • Usage / technical data: IP address, browser type, device information, referring URLs, pages visited, session timestamps, cookies, analytics data
  • Communications: messages, inquiries, feedback submitted via forms or email

We collect information when you voluntarily provide it (e.g. contacting us, subscribing, filling forms) and automatically through standard internet technologies (cookies, logs).

  1. How we use your personal information
    We may use personal information for the following purposes:

To respond to inquiries and communications
To deliver services, proposals, or content you request
To send newsletters, updates, or marketing (with your consent)
To analyze site usage and improve our services and website
To detect and prevent fraud or misuse
To comply with legal obligations

We will only use personal information for purposes that a reasonable person would consider appropriate in the circumstances. cmlawyers.ca+2Harper Grey | Vancouver Law Firm+2

  1. Consent and lawful basis
    Under BC’s PIPA, consent (either express or implied) is required before collecting, using, or disclosing personal information, unless an exception applies. BLG+4BCLaws+4cmlawyers.ca+4
  • We may rely on express consent (e.g. when you fill a contact form, check a box to subscribe)
  • We may rely on implied consent for less sensitive information (e.g. analytics via cookies) if it would be obvious to a reasonable person
  • You have the right to withdraw your consent (with reasonable notice), subject to legal or contractual restrictions.
  1. Disclosure of personal information
    We may disclose your personal information to:
  • Third‐party service providers (e.g. hosting, analytics, email platform) under contractual obligations to protect your data
  • Legal, regulatory or governmental authorities when required by law
  • In connection with a business transaction (e.g. merger, sale) — with contractual safeguards

We will not sell your personal information.

  1. Data retention
    We will retain personal information only as long as needed for the purposes for which it was collected, or as required by law. When no longer required, we will securely destroy or anonymize that data.
  2. Security measures
    We use reasonable administrative, technical, and physical safeguards (such as encryption, access controls, secure servers) to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no system is perfect; we cannot guarantee absolute security.

  1. Cross-border transfers / international disclosures
    Your data may be stored or processed outside Canada (e.g. cloud servers). Where this occurs, we will ensure contractual or technical safeguards are in place to protect your data consistent with PIPA and applicable privacy standards.
  2. Accuracy and correction
    We strive to keep personal information accurate, current, and complete. You may request correction of your personal information by contacting us (see contact section). If we refuse, we will note your request.
  3. Complaints
    We will respond to complaints in a timely manner in accordance with our internal complaint process. You also have the right to contact the Office of the Information and Privacy Commissioner for BC (OIPC BC). Government of British Columbia+2Government of British Columbia+2
  4. Cookies / tracking technologies
    We and our partners use cookies, web beacons, analytics (e.g. Google Analytics) to collect usage data and improve user experience. You can opt out or manage cookies via browser settings.
  5. Children’s privacy
    Our services are not directed to children under age 13. If we become aware that we have collected personal information from a child under 13, we will delete it.
  6. Changes to this policy
    We may update this Privacy Policy periodically. The “Last Updated” date will reflect the latest revision. Continued use of our site after changes signifies acceptance.

Land acknowledgement:

We respectfully acknowledge that we live, work, and create on the unceded traditional territory of the Líl̓wat Nation. Squamish-Lillooet Regional District+3Wikipedia+3Squamish-Lillooet Regional District+3

We recognize that this place has always been a site of gathering, stewardship, and connection for the Líl̓wat7úl, whose relationships with this land endure. Lil’wat+1

In acknowledging this, we honour the knowledge keepers, culture, and enduring sovereignty of the Líl̓wat people. We commit to being thoughtful guests here, working to listen, learn, and act in respectful partnership.

Accessible & Inclusive Marketing Policy

Last Updated: Oct 16, 2025

Applies to all work by Select Experience Marketing and its partners, collaborators, and contractors.

  1. Our Commitment

At Select Experience Marketing, we believe great marketing is inclusive by design.

We are committed to ensuring that every message, campaign, and digital experience we create reflects accessibility, equity, and respect for all people, regardless of ability, background, language, or identity.

We work to ensure that inclusion isn’t an afterthought,  it’s a foundation.

Our goal is to make marketing that connects everyone, not just those already included.

  1. Our Guiding Principles

Accessibility

We design and build with accessibility standards in mind, following WCAG 2.1 AA guidelines wherever possible and striving toward continuous improvement.

Our content, websites, and digital assets are created to be perceivable, operable, understandable, and robust,  ensuring everyone can access and engage with them.

Inclusion

We actively work to represent diverse voices, experiences, and communities in our storytelling.

We value authenticity, and we collaborate with clients to ensure that representation is thoughtful, culturally aware, and free from stereotypes or tokenism.

Respect

We approach every project with cultural humility and integrity.

We listen to the communities we serve, respect lived experience, and take responsibility for how our work may impact others.

Equity

We understand that equal access doesn’t always mean equitable experience.

We intentionally design communication strategies that remove barriers, amplify underrepresented perspectives, and make participation possible for all.

  1. Our Practices

To uphold these values, Select Experience Marketing will:

  • Incorporate accessibility reviews into every digital design and development project.
  • Use inclusive design principles across all written and visual content.
  • Offer alternate formats (PDF, plain text, captions, transcripts) for key communications upon request.
  • Prioritize legible typography, strong color contrast, and clear navigation in all web builds.
  • Write in plain, human-centered language- avoiding unnecessary jargon.
  • Include accessibility and diversity checks in our project management process.
  • Partner with consultants, designers, and organizations who share our inclusion values.
  • Provide guidance and education to clients who wish to make their content more inclusive.
  1. Our Language Philosophy

Language matters.

We use people-first, respectful language in all content- recognizing that identity is self-defined and context-dependent. When in doubt, we consult directly with community or professional resources to ensure accuracy and respect.

  1. Continuous Learning

Accessibility and inclusion are ongoing commitments, not one-time goals. We remain open to feedback and continuously review our practices to ensure improvement over time. We welcome suggestions, collaboration, and critique to help us do better.

  1. References

Accessible Canada Act (2019)

British Columbia Accessibility Act (2021)

Web Content Accessibility Guidelines (WCAG 2.1)

Canadian Human Rights Act (R.S.C., 1985, c. H-6)

Our Promise

We believe inclusive marketing is not just better business, it’s better humanity.

Every story we tell, every brand we build, and every experience we design should reflect the diverse world we’re part of.